AAP General News (Australia)
01-12-2011
NSW:How to support flood victims
Advice for professionals and volunteers working with flood victims.
* Try to encourage a sense of safety and calm but also be willing to provide people
with comfort and empathy.
* Help people to contact loved ones and get the practical assistance they need - give
clear information about what is going on, and help to link them to available services.
* To feel safe, people may require help to meet basic needs for food and shelter, and
to obtain emergency medical attention - repeated, simple and accurate information on how
to access these necessities can …
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